ROBERT STEPHEN CLARK, BSc (Hons)

Objective

Summary

• MCP, MCP+I and MCSE in Windows NT 4
• Over 20 years experience in IT in a wide range of roles including programming, analysis, technical support and project management
• Experienced in supporting large networks (over 70 servers, 2,5000 PCs in over 50 locations)
• Excellent reputation with customers and colleagues as a competent, knowledgeable and communicative professional

Major Achievements

• Streamlined the Systems Administrations tasks to make management easier and highlight 'failures'.
• Reduced number of virus outbreaks by pro-active management of security systems.
• Generated extra revenue by creating and marketing new services to customers.
• Successfully Project Managed the certification of internal Quality System to International Standard ISO9001 on two occasions.

Skills and Experience

Management

• Managing teams of various sizes.
• Used to working under pressure and meeting deadlines in a fast-moving support environment.
• Chairing meetings, ensuring they run to time, cover the published agenda and achieve results. Giving demonstrations as required.

Computing Environment

• Experience of wide range of environments from mainframe (ICL) to PCs.
• Knowledge of Unix to kernel level.
• Programming in COBOL, BASIC, Informix, Oracle, Access, etc, plus HTML.
• Experience of a wide range of standard PC packages including Office 97 and Office 2000.
• Experience in supporting hardware on servers and PCs.

Employment History

Education

Personal